Exchange Policy

Return & Exchange

Due to the nature of our products, we do not accept returns. We have a 7-days exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, contact us at hello@sylkis.com.

Damages & issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right. For more information click here to read our full policy.

Frequently Asked Questions

What is argan oil?
Sometimes nicknamed “liquid gold”, you may have seen this natural ingredient on the back of shampoo bottles and moisturisers. Argan oil is a wonderfully rich oil that’s sourced from the kernels of the Moroccan argan tree. Known for its light yet moisturising texture, it’s been used for centuries in both medicine, and cosmetics. It’s believed to have many potential health benefits for the hair, skin, and nails.

What are the benefits of Sylkis argan oil?
From maintaining youthful-looking skin to giving lacklustre locks a boost, here are just some of the fantastic benefits of Sylkis argan oil:
It’s abundant in vitamin E - Vitamin E is a go-to nutrient for maintaining your skin’s health, and you’ll find plenty of it in argan oil!
It’s thought to help reduce oxidative stress caused by free radicals, in addition to reducing UV damage and helping lock in moisture in the skin to keep it soft and hydrated.
Vitamin E can also boost your scalp’s health and potentially promote healthier hair growth.
It’s packed with antioxidants - free-radical-fighting compounds are brilliant at keeping your body healthy and ensuring your cells regenerate as they should. Argan oil contains an abundance of antioxidants which can soothe skin, help bring down inflammation and potentially slow down the ageing process.
It contains good fatty acids - like many natural oils, argan oil is jam-packed with fatty acids which can support your health. Specifically, it contains linoleic and oleic acid which help firm up the skin and keep hair follicles moisturized.
It won’t clog up pores - if you’re worried about putting an oil-based product on your already oily skin, rest assured that argan oil won’t make your complexion any greasier. In fact, it’s considered to be very low on the comedogenic (pore-blocking) scale. It is lightweight and fast absorbing, giving your skin a nice glow rather than an oily sheen.

How to use Sylkis argan oil?

• Rub a little argan oil on the ends of damp hair to strengthen the follicles, tame frizz and reduce the likelihood of split ends forming.
• Massage some onto cleansed skin before you go to sleep as an overnight treatment for your complexion.
• Apply some pure argan oil to wet, shampooed hair as a replenishing hair mask once a week.
• Rub a few drops of argan oil into your scalp before bed to stimulate blood flow and bring down any inflammation. Rinse off in the morning.
• Put a little on damp or dry hair before using heated styling tools to protect your locks from heat damage.
• Fade scarring or stretch marks by massaging a little argan oil regularly into damaged skin.